Shipping Policy

Order Process Time

We process orders between Monday and Friday. Orders will be processed within 3 business days of ordering and shipped the next day after the processing day. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates

Australia

1) For orders below $99:

  • Australia Post Standard Shipping: $8.95
  • Australia Post Express Shipping: $12.95

2) For orders above $99:

  • Australia Post Standard Shipping: FREE
  • Australia Post Express Shipping: $5.95 (for orders up to $200)

International

$20 per order flat rate for standard shipping with tracking number

Delivery Time Estimations   

Australia

  • Average transit times with Standard Shipping: 3 - 8 Business days
  • Average transit times with Express Shipping: 1 - 3 Business days

International

  • Average transit times with Standard Shipping: 10 - 15 Business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

Other Information

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. 

Please fill in your address in all details, otherwise, the package we mail to you will be returned to us, in this case, Lemoulds is not responsible to ship the order to you for the second time.

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