Refund policy

We do NOT accept returns, due to the nature of our products. Items that arrive damaged will be replaced.

You can always contact us for any damaged products at support@lemoulds.com.au.

Damages and issues

Please inspect your order once received and contact us within 10 days if the item is damaged or if you have received an incorrect order. Please note, that if the product is damaged as a result of incorrect use, we will not be under any obligation to accept it back.

Exchanges
The fastest way to ensure you get what you want is to cancel the item you have ordered and make a separate purchase for the new item. We can only exchange your item before the print start. 

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